1. Membership Fees

Membership fees are always debited on a weekly basis unless upfront pack has been purchased.

2. Direct Debit

All memberships are direct debited through Go Cardless. The billing date will be based on the initial sign up date.

3. Waiver

A health screen waiver must always be completed prior to training at Fit HQ. This can be done through the website or Fit HQ app. All members, trials and friends must complete one.

By accepting the health waiver, you hereby agree to assume all risks involved in participating in the classes or personal training at Fit HQ. You understand that should you feel lightheaded, faint, dizzy, nauseated or experience pain or discomfort, you must inform the trainer. You give Fit HQ permission to seek immediate emergency medical services should you become ill or injured with the understanding that you are responsible for any expenses incurred.

4. Under 18 Membership

Anyone who is 16 or 17 years old, must have approval from their parent/guardian and must have their health waiver signed by a parent/guardian.

5. Cancellation

A membership requires 14 days notice to cancel. Once a cancellation request has been submitted, the membership will remain active until final day of most recent membership payment. Fit HQ do not reimburse back dated cancellation dates.

6. Suspension

A membership can be suspended for a minimum of 1 week and a maximum of 6 weeks. Suspensions require minimum 7 days notice in writing. You must have an 'active' membership to be able to suspend it. Any account overdue must be paid in full before suspension can be approved. If you have a medical reason for requiring more than 6 week suspension, a medical certificate must be supplied. A medical suspension does not deduct from the 6 weeks annual suspension.

7. Photos and Videos

I give Fit HQ permission to use my likeness in a photo, video or other digital media in Fit HQ publications including web-based publications without payment or other consideration.

8. $2 for 2 week deal - only valid to new members/trials - cannot be used with any other offer.

9. $23 for the rest of ‘23 deal - only valid to new members/trials - cannot be used with any other offer.