FAQs

 

How do I join?

Under the membership tab, you will see all the options of joining. Follow the prompts and then you are good to go! Alternatively, you can download our app, FitHQ, where you can sign up and book your classes.

Am I locked in to a membership?

No, all our memberships have no lock in contract.

Do I need to be a certain fitness level to attend the classes?

No, not at all. We cater to every fitness level whether you are just starting out or have been training for a while. Our classes are the perfect starting point for your fitness journey.

What happens if I book in to a class but can’t make it?

You are able to cancel your class booking through the website or the app any time before the class. This means someone on the waiting list will then be able to jump in and replace your spot. Failure to do this, we have a 3 strike system. This is to keep people accountable as there are only so many spots in a class.

Can I try Fit HQ for free?

Yes, download the app and book in for your free trial week. Should you wish to not continue, simply cancel your membership before the end of the trial period.